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Your language. Your choice. Our commitment.
Your Language…
Making sure you understand your care and that your needs are understood by your caregivers are important to your safety and the quality of the care we provide. That is why we make it known to our patients that services are available in both official languages by greeting you in both languages.
Your Choice…
When we say 'HELLO/BONJOUR' or use another bilingual greeting, your response to us indicates your preferred language. It's that simple!
Our Commitment…
We will provide care in your language of choice. If the person you are dealing with is unable to serve you in your preferred language, they will quickly find someone who can, so you can be served in your language of choice throughout your care experience.
Official Languages Department
Tel.: 506-857-5926
Email address: OfficialLanguages@HorizonNB.ca