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Contact
Are you in crisis? - If you require immediate assistance, dial 911 if this is an emergency or please contact one of the facilities listed.
There are a number of ways you can connect with and contact Horizon Health Network. General contact information can be found below, as well as where to find more information online.
Corporate Office
Horizon Health Network
Woodbridge Centre
180 Woodbridge Street
Fredericton, New Brunswick
E3B 4R3
Toll-free: 1-888-820-5444
Email Address: Horizon@HorizonNB.ca
Switchboard representatives at regional hospitals will connect you with the Horizon department, service or facility specific to your request:
- Fredericton Area 506-452-5400
- Miramichi Area 506-623-3000
- Moncton Area 506-857-5111
- Saint John Area 506-648-6000
- Upper River Valley Area 506-375-5900
COVID-19 Update
For accurate and timely information related to Coronavirus (COVID-19), click here. We are updating our site to keep it current as the situation evolves.
If you are seeking an exception to our visitor policy, please contact your clinical team directly and they will determine whether designated support person presence is possible.
For information on an immunization record, contact the organization, doctor or nurse practitioner who administered the vaccine.
Contact Us By Email
To ensure your email is promptly received by the right department, please select an email address from the following directory. Emailed inquiries are generally answered during regular business hours. For emergencies, dial 911; for urgent medical inquiries, contact your family physician or primary care provider; for health advice, call Tele-Care (dial toll-free 811); and for community and social services in New Brunswick, call 211.
To email our Corporate Office: Horizon@HorizonNB.ca
Complaints
We want to hear from you. Your feedback will help us
improve the health care services we deliver. Complaints are best
resolved at the time and place they occur. If your complaint
remains unresolved after discussing the issue at the service area,
or to the manager of the area, we encourage you to contact a
Patient Representative. Click here
to submit a complaint.
Community
For inquiries about our community-based health services,
Public Health Programs and Addiction and Mental Health Services: Community@HorizonNB.ca
Human Resources
For general recruitment inquiries: HumanResources@HorizonNB.ca
Click here to access Horizon's Career Centre.
For Education Placements: Education.Placements@HorizonNB.ca
Career opportunities for physicians are also listed here.
Volunteering
To join us in making our patients' experience the best it
possibly can be: Volunteer@HorizonNB.ca
Research
For information on research services, opportunities and
results: ResearchServices@HorizonNB.ca
For Ethics Services: EthicsServices@HorizonNB.ca
Patient Well Wishes
Send a cheerful note to a hospitalized patient:
Click here.
Personal Health Records
Due to visitor restrictions associated with COVID-19, in-person
visits are not permitted. Click
here for options to access your records.
Say Bravo!
Recognize one of Horizon's exceptional employees by sending a
Bravo! Click here.
Other Inquiries: Horizon@HorizonNB.ca
Join the conversation!
Horizon is very active on popular social media platforms: