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Social workers address concerns and informational needs of patients and their families .

They work to create social and environmental conditions to enhance quality of life and to develop the full potential of each individual, group and community they work with. They are specially trained to take into account all of the factors that impact upon the emotional and physical health and well-being of individuals and their families.

Social workers can provide a broad range of social work services including:

• psycho-social assessments
• counseling and/or therapy with individuals, couples, families and groups
• treatment planning/coordinating service delivery (including complex discharge planning)
• mobilizing hospital and community resources (i.e. referrals to outside agencies/community resources; assisting clients in accessing basic human need services)
• consultation, advocacy, mediation
• education
• program development
• community development (i.e. facilitate the formalizing of internal and external partnerships with key partners and organizations)