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Of 346,291 appointments booked across Horizon in 2020, 13,912 failed to show. This affects Horizon's ability to provide timely and quality care to its patients. 

Reducing missed appointments will translate to a decrease in wait lists and improved access to services for patients.

If you can't make your appointment, someone else can. Please call to cancel or re-book.

Would you like to receive appointment notifications?

Certain departments within Horizon can now send appointment confirmations and reminders by text messageor email. More information is available here.