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COVID-19: Horizon’s Health Centres

Coronavirus (COVID-19)

Throughout the pandemic, Horizon's health centres and community health centres have continued to provide access to primary care by appointment, both in-person (when necessary) and by phone. That means you continue to have access to non-urgent health care in your community.

The availability of these services will continue to change as we enter new phases in our recovery plan and may vary by community with some beginning to offer walk-in services

These community-based facilities have also begun offering some urgent and critical services to support the reintroduction of additional priority elective surgeries in regional and community hospitals. These services include:

  • Laboratory services (blood and specimen collection)
  • Diagnostic Imaging (X-ray)

We encourage you to call your local health centre or community health centre to find out what services are available. The health care team will identify the most appropriate way to respond to your needs and schedule an appointment.

Here's what to expect when you arrive for your scheduled appointment:

  • Arrive within 15 minutes of your appointment, unless directed otherwise.
  • Small waiting rooms make it difficult to maintain physical distance, so you may be asked to wait in your vehicle until your appointment time.
  • When you come to a Horizon facility for an appointment, please wear your own face mask. You will be provided a medical grade face mask or KN95 during the screening process and asked to put on this face mask before entering. If you are wearing a KN95 face mask or N95 respirator, you will not be asked to change it.

Remember to maintain safe physical distancing, self-isolate if you have travelled, and clean your hands.

If you are displaying mild or moderate symptoms of COVID-19, complete the self-assessment by visiting, call Tele-Care 811 or contact your primary care provider.

For a list of Horizon's health centres and community health centres,  click here.

In-person appointments

In-person appointments are being offered in circumstances where a physician or nurse practitioner needs to complete a physical examination, or for urgent and essential physiotherapy, laboratory (blood and specimen collection), and diagnostic imaging (X-ray) needs.

Phone appointments

Many appointments are being done over the phone. This includes appointments with dietitians, social work and diabetic nurse education.

Walk-in services

Certain Horizon facilities are offering walk-in services. This service allows you to be seen by a physician or nurse practitioner. When possible, patients and clients are still encouraged to call and schedule a time for an in-person or telephone appointment.